Frequently Asked Questions

When are you running your next events?

Please check our upcoming events section on this website. We are running approximately once a month at the moment, however we hope to increase this later in the year if we are successful with funding. 

Do I need to book?

Yes! Our events do sell out so everyone needs to book either online or over the phone. 

When do bookings open? 

The date when bookings open will be given on our website, on the booking line voicemail message, on social media and on our flyers. 

Is your online booking system secure? 

Absolutely. The booking system we use is a fully encrypted and secure website, we do not keep or save any bank details. 

Why do I have to pay in advance?

We used to take cash on the door, however we now ask everyone to pay in advance so that we can run the events more effectively. 

I can't use the online booking system, what do I do? 

No problem! Bookings can also be made over the phone with Becca on 07848 827 806

You event has sold out, can I join a waiting list?

Our events do sell out as they are very popular but we do have a waiting list function on our online booking system that you can join, We usually get some cancellations about a week before each event and anyone who has joined the waiting list will be notified about any tickets becoming available. If you can't use the online system, we suggest calling Becca about a week before the event to check for cancellations. Please note that joining the waiting list does not guarantee a place.  

How much are tickets and what do they include? 

Tickets are £10 per person and include an afternoon tea of cakes, sandwiches, scones, tea/coffee, a glass of bubbly, a raffle ticket and live entertainment. 

I have booked a ticket but I can no longer make it, what can I do? 

We can give refunds up to 7 days before our event takes place, after this time unfortunately we can't give refunds as we have already done our catering order. You can't transfer tickets to another event, however you are welcome to sell your ticket to someone else - this person just needs to let the volunteers on the door know that they are taking your place. 

Do I need to be a member to come to your events? 

No, you do not need to be a member to come to our events, you just need to book a ticket each time that you want to come. 

I run a local community group, we want to attend but we can't pay in advance. What do we do?

No problem! Please contact Becca to discuss this on 07848 827 806

I am a carer, am I allowed to come and do I need to pay? 

We absolutely welcome carers under 60 to attend with the person they are caring for, we have many at our events! At this time we do ask that carers pay for a ticket as they also receive the full food and drink service. We hope to be able to offer a reduced rate for carers once we have been successful with funding. If you are a carer and can't pay, please contact Becca. 

I am coming on my own, will I feel left out? 

We get many people who come on their own and have a great time! Becca seats everyone and makes sure people who have come on their own are sat with others who have also come on their own or are put on tables where she knows the people on it are friendly, welcoming  and chatty. People on their own will not be put on tables with a large group of friends who know each other well. 

What should I wear? 

It is really up to you! Some people come dressed quite casually and others enjoy getting really dressed up and glam for the events. You will not feel out of place whichever option you are most comfortable with as it is a real mix.

I have never been before, what should I expect at your events?

We have lots of new people at all of our events. Expect to be fed well, entertained and have a lot of fun! We don't want to ruin the surprise too much but a quick overview is; you arrive at the venue, check in at the front desk, get seated by Becca in the ballroom, get served tea and coffee and then the event begins with the serving of the afternoon tea. The entertainers are on at various times throughout the event, with gaps in between to either chat with people on your table or dance to the DJ. Our last act is usually on for 30 minutes. 

Is your venue full accessible? 

Yes! Our venue is fully accessible with an accessible toilet. Guests can also sit at tables in mobility scooters or wheelchairs. Please inform Becca of any access needs when booking your ticket. 

Can you cater for dietary requirements? 

Absolutely! We can cater for most dietary requirements including dairy free, gluten free, vegan, soft food, and diabetic friendly food. Becca herself is coeliac and vegan and the kitchen manager is gluten free so we are very knowledgeable about dietary needs! We have an allergen policy and strict cross contamination procedures in place, however our kitchen does have allergens present in it. If you have a nut allergy please contact Becca once you have booked in to discuss, for severe nut allergies we can't guarantee the complete avoidance of nuts and products that contain nuts. 

What time should I arrive? 

We open the doors at about 11.45am and seat people until about 12.15pm. We have plenty of tables and seats so there is no need to arrive early, large groups will have been reserved a table and this will be saved until all of your group members have arrived. 

Is there parking at the venue? 

There is plenty of on street parking without a time limit on many roads close to the venue. Please get in touch and we can send you a map showing where to find it. 

Norton Road Car Park is a ten minute walk from Ralli Hall. 

How do I get to the venue? 

The events take place at Ralli Hall, Denmark Villas, Hove BN3 3TH. 

The following buses stop right by the venue 

7 - running from Brighton Marina, via Kemptown, Old Steine, The Clock Tower, Brighton Station, Seven Dials and through north Hove

21 - running from Brighton Marina, via Whitehawk, the bottom of Elm Grove, London Road Shops, Churchill Square, St Anns Well Gardens and Hove Cricket Ground

Other buses

2/5/5A/5B/25/46 stop on Blatchington Road at ‘Eaton Villas’ which is a 4 minute walk from Ralli Hall

1/1A/6/49 stop at Hove Town Hall which is a 10 minute walk from the venue.

700 stops at Second Avenue which is a 12 minute walk from Ralli Hall

Hove Train Station is directly opposite Ralli Hall. 

What entertainment do you have? 

Each event always has a different line up of performers. It can range from singing, dancing, hula hooping, burlesque, drag, comedy and anything else you can think of!  Please see our upcoming events section to see who is on. 

I am a performer, how can I perform at your events?

Please contact Becca using the details on the contact page. Our performance slots range from 5 mins to 30 mins, depending on the act. All of our acts are paid for the work they do. 

Can I make a donation? 

Of course! We are a registered charity and rely on funds to keep the events running. If you would like to make a donation this can be made in cash at one of our events or you can contact Becca to find out how to donate via bank transfer or cheque. 

I have another question that is not listed here! 

Please contact Becca using the details on the contact page and she will be more than happy to help!